Automated Teller Machines
DTB has a network of ATMs strategically located to enable customers to access their accounts. These ATMs not only dispense cash and allow customers to view account balances and mini-statements, but some also allow cash deposits! In addition, the bank is also a member of Kenswitch; meaning DTB customers can access their funds at any Kenswitch branded ATM.
Account Overview
DTB has a network of ATMs strategically located to enable customers to access their accounts. These ATMs not only dispense cash and allow customers to view account balances and mini-statements, but some also allow cash deposits! In addition, the bank is also a member of Kenswitch; meaning DTB customers can access their funds at any Kenswitch branded ATM.
Account Benefits
Discover the advantages of banking with Automated Teller Machines:
Access banking services beyond regular banking hours
Secure platform with enhanced card reader capability and anti-skimming devices in place
FAQs
- The maximum amount you can withdraw from DTB ATM is Ksh. 70,000
Prepaid card:
Under Funds Transfer, Select Card.
Select DTB Prepaid Card.
Select the preferred account to be debited.
Enter the last 6 digits of the card serial number (serial starts with DTB0DTB).
Enter amount, PIN & press OK.
Amounts should reflect immediately
You can also pay via Mpesa:
Go to Paybill.
Input Paybill: 505151 as Paybill no.
Enter the last 6 digits of the card serial number (serial starts with DTB0DTB).
Enter amount, PIN & press OK
The maximum amount you can withdraw from DTB ATM is Ksh. 20,000.
Prepaid card:
Under Funds Transfer, Select Card.
Select DTB Credit Card.
Select the preferred account to be debited.
Enter your mobile number and the last 4 digits of the card.
Enter amount, PIN & press OK.
Amounts will reflect by End of Day.
You can also pay via Mpesa:
Go to Paybill.
Input Paybill: 584429 as Paybill no.
Enter account number as the combination of your mobile number and last 4 digits of the credit card, e.g., 254712345678xxxx.
Enter amount, PIN & press OK
- The maximum amount you can withdraw from DTB ATM is Ksh. 40,000.
- Please enter the first four letters of the primary cardholder’s name in uppercase, followed by the date and month of their birthday.
USSD (*382#):
Login to your DTB app.
Click on the 3 dots at the bottom of the app, select cardless withdrawal.
Select the account to be debited (with the debit card).
Enter amount, PIN & press OK.
You will receive an OTP to be used at the ATM for physical withdrawal
You can also pay via Mpesa:
Dial *382#, select move money, select withdraw from ATM.
Enter amount, PIN & press OK.
You will receive an OTP to be used at the ATM for physical withdrawal.
While at the ATM, select Cardless services, Cash withdrawal, enter 6-digit OTP received on mobile, enter mobile number and amount, confirm and collect money. Withdrawal limit is Kes. 40,000 in a day (maximum).
